I purchased two gold coins and canceled…

I purchased two gold coins and canceled within 24 hours. 3 days later they charged my credit card. This is fraud and I say they are crooks for doing this. I will NEVER take my business to them ever again. Frauds.



They just cancelled my order the next morning when spot price jumped 2%. I only got a generic cancellation email.

Customer service and manager were completely uninterested in helping me--like talking to the DMV. They told me to place an order again at current price. Will never do business with them again.


…Buyer Beware!

This was my second time ordering from JM Bullion. The first order took much longer than expected but was very happy with my silver purchase. My second order was a 10 oz bar. It came to me all scratched up with nicks in the silver. I contacted JM Bullion and they stated that this was normal. Ive done my research and no, it isnt. They told me that it does not affect the value, but it most certainly does. They refused to do anything about it. Buyer beware!!


No response from customer service...

I have placed numerous orders with them and had very good luck. Most recent order was an expensive gold coin. It was terribly improperly packaged and arrived damaged. They offered a $25 gift card for me to keep it. I had to request a return label from them to return it for a replacement. I shared my experience with their customer svc dpt and never got a reply. The $25 GC would have gone a long way with me after exchanging the coin. I have not ordered from them since. Too big to care I guess... :(


Terrible Service

Terrible Service. My packages were stolen, I got a police report and a statement from the post office stating the packages were stolen/lost and this company refused to reimburse me for the over 1,000$ of lost products in anyway. Absolutely terrible company would never recommend anyone buy from them.


Received a ten ounce ingot from…

Received a ten ounce ingot from jmbullion and all four corners are smashed and it looks like somebody trimmed the edges with a dull pocket knife. They tell me that is quite normal however I currently have 8 other ingots that are perfect. Bottom lin is they arent going to do anything about it. Bad business.


Worth the wait

I had to wait a bit but, it was well worth it. I had to wait until one item was in stock. Once it was they sent 2nd day usps. Have never had an issue nor do I expect to JM Bullion has always done right by me.


Quick service

Quick service, ordered several times and everything exactly as described


I love what Im getting ..

I love what Im getting ... Great service ... Best prices on precious metals ... Ill give ya four stars only because you run out of fractional gold and coin pieces ... I understand how popular and affordable those coins and bars are but do your best to get them ... I like staying loyal to one company ...


Great company!!

Very happy with my purchase and this company. Lots of great products that we will be purchasing soon! Thanks so much!


Quality company

Quality company, great prices ,great service, ships fast , good communication when needed, always receive quality products


Quick and easy

Quick and easy! I buy all my gold and silver from jm bullion with no problems! They accept many different ways to pay. I was skeptical at 1st but had no problems. I highly recommend them to everyone one!!

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Reach out

Find us at the office

Exel- Frazzitta street no. 61, 44925 Kingston, Norfolk Island

Give us a ring

Jovanny Boeding
+23 274 947 142
Mon - Fri, 10:00-21:00

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