General questions or service

Weekdays, 8 a.m.–10 p.m. (ET)

Employer-Sponsored
Plan Enrollment

Weekdays, 8 a.m.–10 p.m. (ET)

IRAs

Weekdays, 8 a.m.–7 p.m. (ET)

Emeriti retirement healthcare plans

Weekdays, 9 a.m.–5:30 p.m. (ET)

Beneficiaries

Weekdays, 8 a.m.–7 p.m. (ET)

TIAA retirement healthcare plans

Weekdays, 8 a.m.–10 p.m. (ET)

Brokerage Services

Weekdays, 8 a.m.–7 p.m. (ET)

Mutual funds (retail class)

Weekdays, 8 a.m.–6 p.m. (ET)

After-tax annuities (for existing contracts)

Weekdays, 8 a.m.–6 p.m. (ET)

After-tax annuities (for new accounts and information)

Weekdays, 8 a.m.–8 p.m. (ET)

529 college savings accounts

Weekdays, 8 a.m.–8 p.m. (ET)

For an existing policy

Weekdays,  8 a.m.–6 p.m. (ET)

For information or to apply for a new policy

Weekdays,  8 a.m.–8 p.m. (ET)

Proceeds Plus (general service)

Weekdays, 8 a.m.–6 p.m. (ET)

Proceeds Plus (Northern Trust)

Weekdays, 8:30 a.m.–7 p.m. (ET)

Banking

Weekdays, 8 a.m. – 8 p.m. (ET)

Saturday and Sunday, 9 a.m. – 7 p.m. (ET)

For lost or stolen cards, or if you think youre the victim of ID theft please call us 24/7.

Debit Cards: 1-888-882-3837 

Credit Cards: 1-800-738-2615

Calling TIAA Bank from abroad

Weekdays, 8 a.m. – 8 p.m. (ET)

Saturday and Sunday, 9 a.m. – 7 p.m. (ET)

Existing home loans and lines

For support contact LoanCare:

Weekdays, 8 a.m. - 10 p.m. (ET)

Saturday, 8 a.m. - 3 p.m. (ET)

Reach out

Find us at the office

Exel- Frazzitta street no. 61, 44925 Kingston, Norfolk Island

Give us a ring

Jovanny Boeding
+23 274 947 142
Mon - Fri, 10:00-21:00

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