Meet PPM’s Property Management Team in the NC Triangle area

PPM, Inc. recruits the most highly qualified individuals in the industry. Our staff receives continual on the job training and training through professional organizations such as the Community Associations Institute. Our managers have an average of over 13 years of management experience. When you hire PPM, you hire more than a manager. You hire a team of professionals.


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Nancy Tidwell, PCAM

President Emeritus

Nancy retired on December 31, 2019, after 35 years of service.  A graduate of Auburn University, Nancy attained the management industry’s highest designation: Professional Community Association Manager (PCAM) in 1992.  As a co-founder of PPM, she is regarded as a leader in the North Carolina Association management industry and set a standard for providing exceptional customer service to our clients.


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Brooke Tidwell, PCAM

Managing Partner

Brooke started her career at PPM in 2008.  She is a licensed North Carolina Real Estate Broker and holds the Professional Community Association Manager (PCAM) designation from the Community Associations Institute (CAI). Brooke is a Raleigh native and a graduate of Wofford College with a degree in Business Economics.  She currently serves on the Board of Directors for the North Carolina Chapter of CAI.  Brooke is committed to continuing education for PPM’s managers and the clients that we are privileged to serve.


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Matthew Leffler, AMS

Managing Partner

Matt joined PPM’s management team in 2012 after relocating from the Washington DC area.  A graduate of Virginia Tech, Matt has had the opportunity to work with a wide range of developments throughout the Triangle area to build a strong knowledge of the Raleigh market and development environment.  With a focus on assisting developer clients with successful coordination of new communities, as well as internal business development, he has helped PPM’s clients lay the framework for numerous successful residential Associations with a focus on fiscal responsibility and resident quality of life.  Matt received his Association Management Specialist (AMS) Designation in 2015 and is currently working towards completion of his PCAM designation.


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Claire Leffler

Accounting Manager

Claire has been with PPM in the accounting department since 2012. She is a Raleigh native who graduated from Virginia Tech University with a dual degree in Marketing and Spanish. Claire brings with her vast experience in customer service roles, and she continues to pursue an education in accounting management.


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Cathy Lemly, PCAM

Senior Manager

Cathy, a North Carolina native, has been with PPM since 1995. She is an experienced portfolio manager and specializes in the management of some of our most exclusive single-family communities. She was one of the first 300 managers in the United States to receive the Professional Community Association Manager (PCAM) designation by the Community Associations Institute. Cathy holds a North Carolina Real Estate Broker’s License and a degree in business administration. She was chosen as the 2008 Community Manager of the Year by the North Carolina Chapter of the Community Association Institute.


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Tammy Sanderford, PCAM

Senior Manager

Tammy has worked at PPM since 1994. She has a solid background in customer service and property management, and specializes in the management of multi-family communities and planned unit developments. In addition to having her Professional Community Association Manager (PCAM) designation, Tammy also serves on the North Carolina Chapter of the Legislative Action Committee. She was most recently awarded the statewide honor of 2015 Portfolio Manager of the Year by the North Carolina Chapter of the Community Associations Institute.


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Jennifer Burch, PCAM

Senior Manager

Jennifer is an experienced community association manager who has been in the industry since 1999. She manages two of our largest planned unit developments, which include single-family homes, townhomes, and condominiums. Jennifer recently worked with the City of Raleigh in implementing new procedures with regards to stormwater escrow accounts. She has served on several committees with the North Carolina Chapter of the Community Associations Institute. Jennifer attained her Professional Community Association Manager (PCAM) designation in 2011, and in 2018 she was selected as a North Carolina Manager of Excellence, an annual award given to only three managers statewide.


Monique

Monique Taylor, PCAM

Senior Manager

Monique joined PPM in 2013, having experience in managing communities and operations since 2006. She has been in Raleigh since 2005, at which time she relocated from Maryland where she worked in program management. Monique has experience managing large-scale development communities and a portfolio of single family and villa products.  She enjoys handling projects and working with residents. Monique studied Business Administration and is certified as a Professional Community Association Manager (PCAM) with the Community Associations Institute.


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Stacey Owen, PCAM

Senior Manager

Stacey began her career with PPM in 2001. Her management portfolio includes large planned unit developments, single-family homes, and townhomes. She earned the Professional Community Association Manager (PCAM) designation from the Community Associations Institute in 2011 and is a licensed North Carolina Real Estate Broker. Stacey studied Music at Appalachian State University and sings with the North Carolina Master Chorale.


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Lynn Peed, AMS

Senior Manager

Lynn has been a member of the PPM management team since 1997. She has experience in client management, educational programming, and business management as a faculty member at Auburn University. As a coach and educator, Lynn uses her experience in related fields to provide high-quality service to our clients. She has earned the AMS designation and is working toward completion of her PCAM. Lynn was selected as the 2009 Portfolio Manager of the Year by the North Carolina Chapter of the Community Association Institute. She currently serves on the CAI-NC Chapter of the Steering Committee and the Triangle Programs Committee.


Kristina

Kristina Goodman, AMS

Senior Manager

Kristina Goodman joined PPM in 2013, bringing with her an extensive background in communication and project management from a variety of industries. Kristina received her Association Management Specialist (AMS) designation in 2015 and continues to pursue educational opportunities through the Community Association Institute.  Kristina has a diverse portfolio which includes the management of office condominiums, townhomes, and new developments. Kristina is a Raleigh native and graduated from East Carolina University with a degree in Communication.


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Laura Duncan, AMS

Community Manager

Laura joined the PPM team in 2014 with several years of experience working in the Community Association, real estate, and property management industries. Laura is a Raleigh native who graduated from NC State University with a BS degree in Business Administration. She currently holds her Association Management Specialist (AMS) designation and is continuing to work on her Professional Community Association Manager (PCAM) designation through CAI sponsored courses.


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Robert VanGraafeiland, AMS

Community Manager

Robert joined PPM as a portfolio manager in 2015, bringing with him over 13 years of management experience in a service-based government agency, as well as over 6 years of experience as an on-site HOA manager. He has the Association Management Specialist (AMS) designation from the Community Association Institute. Robert has a bachelor’s degree from UNC-Wilmington and a master’s degree from Campbell University in Exercise Science.


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Brooke Baker, AMS

Community Manager

Brooke joined PPM in 2019 with experience managing a portfolio of community associations since 2015.  She has attained the designations of Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) from the Community Associations Institute.  Brooke is also a North Carolina State Bar Certified Paralegal with a bachelor’s degree in Psychology from Appalachian State University.


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Dawn Roscoe, AMS

Community Manager

Dawn recently joined PPM in 2019, with several years of experience in the Raleigh/Durham association management market. She started her community management career in 2005, in the Washington DC metro area. Her current portfolio includes townhomes and single-family home communities, including estate-style and gated new construction subdivisions. She has held the CMCA & AMS designations from CAI for over 10 years. She is also a licensed North Carolina Real Estate Broker. Originally from the West Coast, Dawn studied Civil Engineering at the University of Nevada Reno before relocating to the east coast in 2004..


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Heather Carithers, AMS

Community Manager

Heather joined PPM in 2014, bringing with her an extensive background in accounting, project management, and client services. Heather has a Bachelor’s Degree in Business Administration and a Master’s Degree in Mass Communications from The University of Southern Mississippi. She began her PPM career in our Accounting department, and now manages a diverse portfolio of condominiums, townhomes and new developments. She currently holds the designation of Association Management Specialist (AMS) and is pursuing her Professional Community Association Manager (PCAM) designation.


Kristen

Kristen Schmidt, AMS

Community Manager

Kristen joined the PPM team as a portfolio manager in 2017, bringing with her over 10 years of experience in community association management.  She currently holds the designation of Association Management Specialist (AMS) from the Community Associations Institute.  Kristen served as a member of the CAI-NC Communications and Website Committee for three years and was a two-time recipient of the CAI-NC Shining Star award. She is an eastern North Carolina native and graduated from East Carolina University with a degree in Communications.


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Lindsay Selkirk, CMCA

Community Manager

Lindsay joined PPM in 2018, bringing 3 years of experience in the property management industry including experience with condominiums, townhomes, and single-family homes. She relocated to Raleigh in 2007 and continues to pursue higher education in the community management field.


Claudia Mellette

Assistant Accounting Manager

Claudia has been with PPM’s accounting department since February 2015. She relocated to Raleigh in 2010 and is currently pursuing her bachelor’s degree in Business and Human Resource Management. She has experience in accounts payable, accounts receivable and assists with accounts that are in other areas. She loves working with a company that strives in customer service to bring accounting knowledge to our homeowners.


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Lisa Bryson

Accounts Receivable Manager

Lisa joined PPM in 2019, with three years’ experience in HOA financial management and billing, as well as an extensive background in accounting and accounts receivable. Lisa communicates with property owners regarding accounts that are in arrears, helping to provide resolutions that benefit the Association and the property owner. She also works closely between collection attorneys and community managers to assist with the resolution of past-due accounts. PPM’s exceptional rate of timely collection sets the industry standard.


* Certified Manager of Community Associations or CMCA designation provides managers with the fundamental knowledge needed to manage all types of community associations. In order to earn the CMCA designation, managers must successfully pass the CAI Professional Development Program (PMDP) M-100 course, The Essentials of Community Association Management, as well as the CMCA Examination.

* Association Management Specialist or AMS designation is the second level in the CAI career development track for community association managers. In order to earn the AMS designation, managers must have at a minimum of two years of verified experience in financial, administrative, and facilities management for at least one association. In addition, managers must have completed the CMCA examination and at least two industry programs. Maintaining the AMS designation requires managers to meet continuing education requirements and comply with the CAI Professional Manager Code of Ethics.

* Professional Community Association Manager or PCAM is the pinnacle designation of community association management. It is the highest professional recognition available nationwide to managers who specialize in community association management. The PCAM designation is sought by experienced managers who want to demonstrate advanced skills and knowledge and who wish to be recognized as one of the best and most experienced managers in the nation. Before earning the PCAM designation, a manager must acquire five years of direct community association management experience, complete advanced industry programs, and have successfully earned the CMCA and AMS designations administered by NBC-Regency Communities and CAI, in addition to completing a PCAM thesis. To maintain PCAM status, a manager must meet continuing education requirements and comply with the CAI Professional Manager Code of Ethics.

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